A117.
Zackrison, E. J., Seibold, D. R., &
Rice, R. E.
(2015). Organizational coordination and communication: A critical
review and
integrative model. In E. L. Cohen (Ed.) Communication
Yearbook (vol.
39, pp. 195-233). New
York, NY: Routledge.
We
identify, and then attempt to redress, four problematic
issues in the organizational coordination literature. First, we
distinguish coordinating as
the
overarching process, coordinating mechanisms as
the
structures that are brought to bear, and coordination as
the in situ interaction. Second,
we explicate and distinguish coordinating
mechanism from coordination, and re-frame the myriad mechanisms in past
research into three levels of consciousness specified by structuration
theory. Third,
we propose a model
relating structures (mechanisms) that affect practices (coordination)
to
outcomes—all within organizational members’ ongoing streams of activity
and
interaction. Fourth, we theorize organizational
coordination as a distinctly
communication phenomenon.
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