A144.
Chen,
X., Wei, S., Davison, R. M., & Rice, R. E. (2020). How do
enterprise social media affordances affect social
network ties and job performance? Information Technology and People, 33(1), 361-388. https://doi.org/10.1108/ITP-11-2017-0408
The
purpose of this article is to investigate how four enterprise social
media (ESM)
affordances (visibility, association, editability and persistence)
affect
social network ties (instrumental and expressive), which, in turn,
influence
the in-role and innovative job performance of employees. All four
affordances
are positively associated with instrumental ties, yet only the
association and
editability affordances are positively related to expressive ties.
Although
instrumental and expressive ties are positively related to in-role and
innovative job performance, instrumental ties exert stronger effects on
in-role
job performance, whereas expressive ties show stronger effects on
innovative
job performance.
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