A25. Rice,
R. E.
(1988). Issues and concepts in research on computer-mediated
communication systems. In J. Anderson (Ed.), Communication
yearbook, 12, 436-476.
Beverly Hills, CA: Sage.
Computers and telecommunications networks have
converged to provide
a
new category of communications media: Computer-mediated communication
systems
(CMCS). The increasing development and application of these systems is
matched
by increasing research concerning their uses and implications. However,
it
is often difficult to integrate this body of research across
disciplines,
technologies, and research processes. Further, such research is often
too
narrowly focused. This chapter suggests four dimensions of
research--stakeholders,
goals, analytical domain, and tools--that scholars may use to guide and
expand
future studies of CMCS.
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