C74. Rice, R. E. (2017).
Flexwork,
boundaries, and work-family conflicts: How ICTs and work engagement
influence
their relationship. In G. Hertel, D. Stone, R.
D.
Johnson, & J. Passmore (Eds.), Handbook
of the psychology of the Internet at work (pp. 175-193). London, UK: Wiley Blackwell Industrial &
Organizational Psychology Series.
Flexwork involves
workers
having a choice in time, location, and duration of work-related tasks
(Hill et
al., 2008). Organizations have increasingly offered, and employees have
increasingly
used, flexwork options owing to organizational, technological, social,
economic,
and legislative forces (Kossek & Michel, 2010). The trend toward
more
flexible work arrangements involves transformations of work, office
design, and
work locations (Cowan & Hoffman, 2007; Felstead, Jewson, &
Walters,
2005). Information and communication technologies, largely operating
through
the Internet and now wireless transmission, both facilitate and shape
flexwork.
Most flexwork would be impossible without the use of information and
communication technologies (ICTs), as they allow communication,
collaboration,
and use of resources across time, space, participants, and work–family
boundaries. With this increase in the use and forms of flexwork come
change in,
and concerns about, boundaries, balance, and conflict between work,
life, and
family domains. Flexwork may benefit one domain while harming another,
or
require reconceptualization of behaviors and norms in one or more
domains.
Another primary shaper of and contributor to the rise of flexwork and
associated work–family boundary, balance and conflict is the
increasingly
pervasive use of ICTs at work, home, and other times and places. ICTs
play a
central role in these developments and implications, but have not been
much
considered in the field of flexwork research.
Click
here
for .PDF of publication